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Account Setup

General questions about your Clippings.me account settings, including emails, URLs, passwords and log in issues.

  • How can I change my portfolio URL?

    You can update your username in the Profile Settings section- click the cog at the top of the page as seen here: This will change the URL of your portfolio, so take care to update anybody that you've ...

  • Why am I receiving an "Access Denied" or similar message?

    Occasionally we rate-limit requests to certain key pages for security reasons – this normally occurs when you've tried to request the same thing or perform the same action many times, in a short windo...

  • How do I log in?

    To log into Clippings.me, visit clippings.me/users/sign_in and enter your username and password....

  • What's the portfolio URL I should share with others?

    When logged in, you can find your profile URL by clicking the 'My Portfolio' icon in the top bar. Just copy the web site URL shown in your browser, this is the address that can be shared with the worl...

  • On average, how long does it take to set up an account?

    Most users can upload ten articles into their portfolio within five minutes, providing you have the URLs ready. Customizing your page takes a few minutes, meaning you should have a fully-functional po...

  • How do you change/reset the email address associated with a profile?

    To change your account email address, log in to your account. From the menu at the top right, click on the cog to open your Account Settings.  Scroll down to the 'Account Email' section and you'll be ...

  • How do I reset or change my password?

    If you've forgotten your password, you can reset it by visiting clippings.me/users/password/new. You can change your password by logging into your account and clicking the cog in the top menu bar as s...

  • How do I resolve the 'Reset password token is invalid' message?

    There is a known issue which prevents the reset password page from working with Safari. If you receive the 'Reset password token is invalid' message, it is because Safari is autocompleting a (hidden) ...

  • Why haven't I received my password reset email?

    Please check that you confirmed your account when you originally signed up - if you didn't complete this step, we won't be able to send you a password reset email. To request a new confirmation email,...

  • How do I publish my portfolio?

    Your page is already published as soon as you create it, although we don't share the link in our directory until you've added enough clippings and completed some customization. So you can just share t...